USC Faculty/Students/Staff/Residents and Fellows

ACCOUNT CREDENTIALS

REDCap uses your USC Net ID and password to establish your account. All USC faculty, staff, students, residents, and fellows should have an active USC Net ID.

HOW TO SIGN IN

The URL for REDCap is https://redcap.med.usc.edu. If you have a USC Net ID and receive an error upon your first sign in attempt, please email support@sc-ctsi.org to have your Net ID added to the REDCap user inclusion group.

*Users outside of the U.S. require VPN access in order to reach REDCap from the web.

COMMON LOGIN ERRORS

• Forgot your USC Net password? Call ITS Customer Support at 213-740-5555

• Duo Authentication help can be found here: Duo Multi-Factor (MFA) Authentication

• You may also visit our Common Login Errors FAQ page.

If you are still having issues, email us at support@sc-ctsi.org