USC Faculty, Staff and Students Accessing KECKCap

Owned by DaniellaG
Apr 26, 2024
2 min read

USC faculty, staff, and students should already have a USC Net ID.

 

KECKCap ACCOUNT CREDENTIALS

KECKCap requires the following to gain access:

  • USC Net ID and password to establish new user accounts.

  • Access to the Keck Med VPN

    • Requires a Medmail account to access the Keck Med VPN. (ex.- john.doe@med.usc.edu)

 

HOW TO SIGN IN

  • Using your medmail account, you must first connect to the Med VPN.

  • Once on the Med VPN, the URL for KECKCap is https://keckcap.med.usc.edu.

  • You will use your USC Net ID account (not med) to log on to KECKÇap.

  • After first login, please email support@sc-ctsi.org requesting your login be added to the user allow list.

 

HOW TO ACCESS THE MED VPN

If you do not already have an application installed to access the Med VPN, simply log on to the keck portal https://keckportal.med.usc.edu/ and select the intranet icon. Once the browser window opens navigate to keckcap.med.usc.edu.

USC USERS WITHOUT A MEDMAIL ACCOUNT

To request a medmail account, please complete this form http://tinyurl.com/KECKCapActivation You must first have a USC Net ID before you request a medmail account.

 

USC-SPONSORED, GUEST ACCOUNTS

To learn more about how USC projects can sponsor a guest account for outside collaborators through the USC IVIP process, please click here for more info.

 

HOW TO SIGN IN

The URL for KECKCap is https://keckcap.med.usc.edu. If you have an active USC Net ID and receive an error upon your first sign-in attempt, please email cri@usc.edu to have your Net ID added to the user inclusion group.

If you are an IVIP / Guest account holder, you must activate your USC Net ID before you attempt to sign in to REDCap.


COMMON LOGIN ERRORS